We are so very grateful for the extraordinary number of orders for our knobbles! Thank you all very much!
Orders placed before noon on a working day are dispatched that day. Orders placed after noon or on a non working day are dispatched the next working day. Volume of orders are such that orders placed over the weekend are dispatched in the same order in which they were received and some orders might be dispatched on Tuesday.
In light of the problems currently faced by Royal Mail we have taken the decision to send everything on the RM24 tacked or RM48 tracked services for the time being as lesser services are not reliable enough. The tracked services are prioritised by Royal Mail and will result in faster delivery times, but not necessarily the 1-2 or 2-3 working days previously quoted.
We would be very grateful if you could please be a little patient when waiting for parcels to arrive. Royal Mail is slower but still an exceptionally good, value for money service.
On our website the RM48 tracked postage to UK addresses is charged at £2.50 for the first item and 30p per additional item.
RM24 tracked is charged at £3.50 for the first item and 30p per additional item.
We will apply free postage to orders of £60 or more.
If you have any questions about delivery, or any questions at all, please contact us at Lucy@knobblesandbobbles.com.
Thank you, Lucy and the team.